For our customers

For our customers

Support

Opening hours
08:00–16:00 CET 

ÖPPETTIDER

Whether you have questions regarding support, logistics or invoicing, or general ideas and feedback, we welcome you to get in touch. Contact us via email at support@inify.com or call +46 8 276725. 
Please provide the following information:
  • Name of your clinic
  • Contact person, including email address and phone number
  • Reason for contacting us, for example whether it regards our laboratory service or a specific patient case (please include Request ID/Laboratory ID)
For invoice questions, please contact invoice.nordics@inify.com
Opening hours 08:00–16:00 CET 
Whether you have questions regarding support, logistics or invoicing, or general ideas and feedback, we welcome you to get in touch. Contact us via email at support@inify.com or call +46 8 276725. 
Please provide the following information:
  • Name of your clinic Contact person, including email address and phone number Reason for contacting us, for example whether it regards our laboratory service or a specific patient case (please include Request ID/Laboratory ID)
For invoice questions, please contact invoice.nordics@inify.com

Instructions

EI-0731-v.2.0 Provtagnings och packnings-anvisning för Prostata, mellannålar.pdf
EI-0731-v.2.0 Provtagnings och packnings-anvisning för Prostata, mellannålar.pdf
EI-0876-v.1.0 Sampling and packing instructions for Prostate, core needle biopsy.pdf
EI-0876-v.1.0 Sampling and packing instructions for Prostate, core needle biopsy.pdf
(in Swedish)
EI-0730-v.4.0 Remissanvisning.pdf 
EI-0730-v.4.0 Remissanvisning.pdf
For UK customers only
These resources are tailored for our UK customers and may not apply to other regions.
EI-0898-v.1.0 Request and Report Instructions - Inify Portal
EI-0898-v.1.0 Request and Report Instructions - Inify Portal

Review

When ordering samples for review, please complete this form EI-0727-v.2.0 Beställning av eftergranskning (EGR) and send to us at eftergranskning@inify.com. Returns are to be sent to Scheeles väg 3, 171 65 Solna. For additional information, you can also contact us at 08-276725.
When ordering samples for review, please complete this form EI-0727-v.2.0 Beställning av eftergranskning (EGR) and send to us at eftergranskning@inify.com. Returns are to be sent to Scheeles väg 3, 171 65 Solna. For additional information, you can also contact us at 08-276725.
EI-0727-v.2.0 Beställning av eftergranskning (EGR).pdf 
EI-0727-v.2.0 Beställning av eftergranskning (EGR).pdf